![]() Unplug the printer from the wall socket, use a lint flint-free and try and wipe clean the carriage path / paper path thoroughly inside the printer. I would first like you to clean the paper path inside the printer. ![]() I will certainly do my best to help you with the issue! I understand that you are getting a “carriage jam” and stuck your Envy printer. Thanks for reaching out to the HP Forums! I would glad to be of your assistance
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